The Role of AI and Automation in Transforming Back-Office Operations Across Europe
In the contemporary European business landscape, organisations are increasingly turning to Artificial Intelligence (AI) and automation to revolutionise back-office operations. This transformation is driven by the need to enhance efficiency, reduce operational costs, and maintain a competitive edge in a rapidly evolving market. This article delves into the pivotal role of AI and automation in reshaping back-office functions across Europe, exploring their benefits, challenges, and strategic implementation.